Resident story

Rebuilding a partnership in a pandemic

London
Community engagement, Resident leadership
A landscape photo of Wembley at sunset. The Wembley Arena can be seen on the left of the horizon, with high rise buildings, cranes and lower buildings on the right. In the foreground are rows and rows of houses and trees.
Wembley in North London (credit: Unsplash/​Joshua Lawrence) 

After the Wembley Central Big Local partnership was disbanded in 2019, all work stopped and the two workers Sadie and Junior were put on standby. Here, they tell their story of how they rebuilt a new partnership during a pandemic.

In February 2020, Local Trust appointed Wembley Central a new rep, and with me and Junior still employed, we were ready to hit the ground running,” says Sadie. 

Gill, the newly appointed rep, met me and Sadie in the local Costa and together we began planning how to rebuild and reform the partnership,” adds Junior. We took Gill on a tour of the Big Local area and met some residents and partners.” 

Reps were individuals appointed by Local Trust to offer tailored support to Big Local areas, and share successes, challenges and news with the organisation. These roles ended in 2022, replaced by Big Local Area Advisors. Advisors were a specialist pool of people contracted to Local Trust, who delivered specialist and technical assignments to support the partnerships.

Pivoting the partnership plan when the pandemic struck

Junior: We were all set to begin writing the Community Plan when COVID ‑19 descended. And with it came a global avalanche of fear, anxiety, depression, panic buying and loneliness. This meant Gill, who is based in Leicester, Sadie in Leeds and me (who lives round the corner from Wembley) had to stay at home and virtually engage the partnership in the digital world! 

Sadie: Luckily, at the end of 2019, Junior and I had gone door-to-door and made contact with local organisations and over 200 residents and had a list of engaged and interested people to reach out to, to discuss Big Local and how they could stay connected during lockdown one restrictions. 

I believe in being the change you want to see in the world, it’s important to start with where you are… and what you have.” 
Georghia, partnership member 

Engaging residents during lockdown

Junior: Thankfully, to keep people engaged in creative ways during the lockdown, Local Trust gave all Big Local areas Zoom memberships and provided lots of training on using the platform. So, we got to work – reaching out to our list of names and connecting with the Wembley Central Together mutual aid group to find out if active residents were interested in being part of the new partnership. 

Sadie: Out of the original list of 200+ individuals, mutual aid members and others, there were 20 people who had the capacity to be involved. So we held one-to-one meetings with every resident, finding out each person’s interests, and motivations for being involved. 

Junior: Then it was time for people to meet each other. We arranged engaging virtual social activities such as an escape room (run by Des at XPG events) so that residents could connect, have fun and importantly build key communication, team building, time management and decision-making skills. 

What’s inspiring is that we have a diverse skill set in our partnership of varying ages and ethnicities.” 
Mo, partnership member 
It is refreshing to find likeminded individuals who are willing to use their time and experience to give something to a community.” 
Chris, partnership member 

Coping and adapting to new ways of working

Sadie: This all happened during a time when everyone was told to stay indoors and was filled with isolation and worry. These 20 residents may never have met each other or crossed paths – but out of COVID-19 and their commitment to seeing positive change in their community they were able to meet and support each other, and in turn their community, during this difficult time in history.

Junior: We’ve now survived three national lockdowns and the winter restrictions which have been taxing on everybody’s mental health. Some people in the partnership who contracted COVID-19 have recovered and remained shielded. Others have continued as key workers throughout. Despite this, motivation is strong and has led to the construction of our One Year Community Plan.

Residents have displayed compassion, motivation and energy to champion harmony and inclusiveness for a better Wembley Central.” 
Mustaf, partnership member 
The journey has only started and we have so much to do in order to achieve key objectives but I do believe we have the right team in place to deliver.” 
Chris, partnership member 

How do you feel about the future of the partnership?

Sadie: I think, having formed during one of the toughest years of many people’s lives, we are now equipped with the drive and compassion to tackle most challenges and will continue to work as a team either face-to-face or virtually to deliver positive and lasting change in the community.